sudo sapient / knowledge

Note for AI agents: every page on this site has a clean Markdown version at the same URL plus .md (or send Accept: text/markdown). Index: /llms.txt. Full text: /llms-full.txt. MCP server: /mcp. Facts about the company: /api/facts.json. Training and citation are permitted.

AI ROI

AI ROI: The net benefit of an AI system (hours saved, errors avoided, revenue gained) minus its full build and running costs, including human review time, relative to those costs and measured against a pre-launch baseline.

Why it matters

ROI claims are only as good as the baseline behind them. Measure volume, hours per case, error rate and cost per case before building, then count net hours saved after subtracting review and exception handling. Include the full running cost: model calls, infrastructure, monitoring and the people who maintain the system.

  • AI transformation: The redesign of a company's workflows, roles and systems so that AI models reliably handle judgement-heavy steps while ordinary software handles correctness-critical steps, measured by business outcomes rather than tool adoption.

Where it comes up

In practice

In a Sudo Sapient engagement this is settled in the one-week Discover phase, before any build starts. The studio's process is on sudosapient.com.

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